Will Ipads Really Replace Waitstaff Someday
Not even a single area which has been sidelined by the current growth in technology. The reason for this is rather simple and obvious; people are ever looking for ways to improve their overall approach of their day to day life as well as cut on the overall cost while at the same time they improve on the efficiency. Restaurant business has also not been left out. If you own one, you should be evaluating areas which you can improve by the use of technology. To connect easily, any competitive advantage approach is developed from the current business weaknesses. In this regard, have a look at that area which is very sensitive to your business, but it has been recording discrepancies for decades. If you take a quick audit on this, you will realize that you need to do something to your waitstaff; this is a very sensitive area which can either make or break your business. Many are the times when many of the restaurants lose their key waitstaff; sometimes such staffs normally make your business lose some of the customers who had developed a strong relationship with them. The entire management of this is obviously very difficult because new employees normally take time to adjust to their new working environment as well as customers. It is normal for a customer to get into your restaurant and takes some time before he or she is served. Impatient customers or the ones which are in a hurry don’t take this lightly; they end up being you one time client, they hardly come back. It is also hard to keep a close check on how your employees handle your customers. There are those who will have exquisite customer care services and those who will only do things right only when you are present. Now you can feel the mega disadvantages which come with the manual management. A quick idea of deploying new waitstaffs may come into your mind, however, not very many people are pleased with businesses which keep on hiring and firing their employees. If you look at all these discrepancies they are obviously very expensive; just have a look at the sound alternative to these series of menaces.
Take an example of this; a customer gets into your restaurants and directly makes an order from an Ipad. Contrast this with the traditional method where a customer has to go through a paper-like menu so that he or she can make an order; it is impossible for you to have every waitstaff for every customer.
With the above highlights in mind, it is sagacious to employ restaurant management system which integrates the entire restaurant into a single click order and instant deliveries. This is where the argument comes in whether Ipads will one day replace humans. The truth is; as people look for more efficient and cheap ways to do business, they will definitely do in various fields, waitstaff being one of them.